CPR COMPLIANT STATEMENTS

Our investigators are trained to deliver fully CPR compliant statements when interviewing claimants, defendants or witnesses. We will use cognitive interviewing techniques in order to extract the relevant information in order to give you a clear understanding of what happened.

LOCUS REPORTS

Part of our investigation may involve accident site visits. If this is the case, we will provide you with detailed information on the area in the form of a a locus report which is CPR compliant.

DETAILED FINDINGS

Every statement, every report and every investigation will come with our detailed findings of the incident. From how your client presented themselves, to how we believe they will be in court.

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Determining responsibility for an incident is not always clear, yet it is often vital in reducing costs which can be incurred through not making a decision. At ICS we recognise it is vital to make a decision as soon as possible in order to reduce mounting costs such as credit hire or storage claims. 

Iris Claims Solutions provide a range of services in order for our clients to make that decision as swiftly as possible. 

From the moment of the instruction, ICS will attempt to make contact with your insured and any potential witnesses to arrange a time and date to interview them relating to the incident. Our team are highly trained in statement taking, using cognitive interview techniques to extract the relevant information and completing a CPR compliant statement.

From statement taking, credit hire validation, Low velocity impacts, locus reports and desktop investigations our team of experts are able to assist in determining fault and progressing the claim.

Our services include:

  • MOTOR FRAUD
  • DISPUTE RESOLUTION
  • MOJ CLAIMS
  • CPR COMPLIANT STATEMENTS
  • QUANTUM INVESTIGATIONS
  • LOW VELOCITY IMPACT
  • FIELD OR DESKTOP INVESTIGATIONS
  • INDEMNITY INVESTIGATIONS

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